Customer Service
Easily navigate your path, check availability, lookup truck transactions, and view export cutoffs. Schedule pick-up and drop-off appointments, synchronize vehicle trips with freight schedules, and reduce turn times. Find all the detailed customer shipping, container, and operational information you need, from maps to dimensions. It’s all here for your convenience!
Container Availability
Now you can check availability, lookup truck transaction, and view export cutoffs through Lynx for YTI.
Website
https://lynx.yti.com
Import Dept.
Availability, Demurrage, Appointments
Phone:
310-548-8000, opt.1
Email:
[email protected]
Yard Dept.
Empties, CBP Exam Scheduling
Phone:
310-548-8209
Email:
[email protected]
Rail/M&R Dept.
Rail Issues, Incident/Damage Reports
Phone:
310-548-8206
Email:
[email protected]
Website
https://lynx.yti.com
Trouble Transactions
Trouble Desk
When driver receives a trouble ticket/congested areas
1st shift:
310-548-8279
2nd shift:
310-548-8275, or 310-548-8262
Email:
[email protected]
1st Shift Management Escalation
Suzanne Contreras
Customer Service Manager
Office: 310-548-8210
Cell: 310-982-0676
Email: [email protected]
Phillip Healey
Customer Service, Dept Manager
Office: 310-248-8249
Cell: 310-961-0040
Email: [email protected]
2nd Shift Management Escalation
Director of Communications
Fran Ohlheiser
Director of Communications
Office: 310-548-8229
Cell: 562-577-2732
Email: [email protected]
Schedule a YTI Tour
Contact our Director of Communications or use the form below