Schedules
Gate Schedule
Grace Period Exceptions (and Gate hours)
ATTENTION: Starting October 9th, YTI is conducting a 60 trial where we are eliminating the 30-minute grace period at the front-end of the appointment window.
Gate / Terminals Service Hours and Appointment Window and Grace Period Details
Terminal Gate Hours by Shift | Gate Closes at Security Entrance Promptly at: | ||
1st Shift: 7 a.m. – 5 p.m. | 2nd Shift: 5 p.m. – 3 a.m. | 1st Shift: 4 p.m. | 2nd Shift: 2 a.m. |
Appointment Time | Appointment Window | Time Driver Can Arrive | |
7 a.m. | 7:00 a.m. – 8:00 a.m. | 7:00 a.m. – 8:30 a.m. | |
8 a.m. | 8:00 a.m. – 9:00 a.m. | 8:00 a.m. – 9:30 a.m. | |
9 a.m. | 9:00 a.m. – 10:00 a.m. | 9:00 a.m. – 10:30 a.m. | |
10 a.m. | 10:00 a.m. – 11:00 a.m. | 10:00 a.m. – 11:30 a.m. | |
11 a.m. | 11:00 a.m. – 12:00 p.m. | 11:00 a.m. – 12:30 p.m. | |
12 p.m. | 12:00 – 1:00 p.m. | 12:00 p.m. – 1:30 p.m. | |
1 p.m. | 1:00 p.m. – 2:00 p.m. | 1:00 p.m. – 2:30 p.m. | |
2 p.m. | 2:00 p.m. – 3:00 p.m. | 2:00 p.m. – 3:30 p.m. | |
*3 p.m. | *3:00 p.m. – 4:00 p.m. |
3:00 p.m. – 4:00 p.m. *No 30-mnute grace period – drivers must be past security by 4 p.m. |
|
4 p.m. | N/A | N/A | |
5 p.m. | 5:00 p.m. – 6:00 p.m. | 5:00 p.m. – 6:30 p.m. | |
6 p.m. | 6:00 p.m. – 7:00 p.m. | 6:00 p.m. – 7:30 p.m. | |
7 p.m. | 7:00 p.m. – 8:00 p.m. | 7:00 p.m. – 8:30 p.m. | |
8 p.m. | 8:00 p.m. – 9:00 p.m. | 8:00 p.m. – 9:30 p.m. | |
9 p.m. | 9:00 p.m. – 10:00 p.m. | 9:00 p.m. – 10:30 p.m. | |
10 p.m. | 10:00 p.m. – 11:00 p.m. | 10:00 p.m. – 11:30 p.m. | |
11 p.m. | 11:00 p.m. – 12:00 a.m. | 11:00 p.m. – 12:30 a.m. | |
12 a.m. (Midnight) | 12:00 a.m. – 1:00 a.m. | 12:00 a.m. Midnight – 1:30 a.m. | |
*1 a.m. | *1:00 a.m. – 2:00 a.m. |
1:00 a.m. – 2:00 a.m. * No 30-minute Grace Period – Drivers must be past security by 2 a.m. |
Appointment Exemptions – Duals & Import Reefers
To ease/support an add additional flexibility, YTI will continue to provide the following exemptions:
- Empty is exempt from an appointment on dual import pick-up transactions.
- Import refrigerated cargo (reefers) are exempt from an appointment (empty is also exempt if conducting a dual – the MTY will be accepted – please verify empty receiving at https://yti.com/services)
For dry Import dual transactions, please adhere to all the following before arriving to the terminal:
- Verify YTI/Steamship line is receiving the line/size/type of empty (posted at https://yti.com/services)
- Book valid import appointment.
- Please arrive within import appointment window
- Please provide the import appointment number at the speaker.
To ensure success of this program, YTI will not allow single drop off appointments unless an appointment is open on the appointment platform.
Dual MTY return exemptions (including import reefers) are valid on both day and night shifts. Drivers will not be allowed to cancel their import appointment (dry) to complete the MTY in move.
Empty Receiving Schedule
Export Receiving Schedule
Closed Vessel Area Schedule
Trans Flip / Devan Schedule
January 2024 – OOG services to be determined. For inquiries on our services, please contact:
Inquiries on Trans Flip Appointment: 310-548-8275
All other inquiries: 310-548-8000 (Option 1 for Import and Option 2 for Export)
Imports |
Exports |
EXPORT OOG Cargo:
If the cargo (Flatrack, Open-top, Platform, etc.) is deemed to be out-of-gauge upon time of in-gate processing, the driver will be directed to the trouble area. A gate clerk will take the required measurements, then the gate clerk will finalize the transaction and the driver will be given a gate ticket with instructions on where to drop off the container.
DEMURRAGE
DEMURRAGE/FEES PAYMENT ANNOUNCEMENTS:
Effective October 26, 2023, ALL Payments for container fees previously collected via LYNX platform will now be collected via the PayCargo Platform
In case any payment difficulties in processing your payments on PayCargo please contact PayCargo Customer Experience Team at 888-250-7778 or via email support@paycargo.com
Any questions concerning availability or service charges from YTI can be sent to ytilainbound@yti.com
ONE [Ocean Network Express]
ONE has moved their fee payments to eModal www.emodal.com
For further questions please contact ONE at www.one-line.com LIVE CHAT or by phone at 844-413-6029.
CMA
Pay via PayCargo
https://paycargo.com/ or https://lynx.yti.com/
COSCO
Pay via PayCargo
https://paycargo.com/ or https://lynx.yti.com/
EVERGREEN
Pay via PayCargo
https://paycargo.com/ or https://lynx.yti.com/
Hapag-Lloyd
Please contact Hapag-Lloyd directly, LGBIMPORTS@HLAG.COM
HMM [Hyundai Merchant Marine]
Please contact demurrage@hmm21.com for demurrage inquiries or go to http://www.hmm21.com/cms/business/usa/index.jsp to make demurrage payments.
OOCL (Orient Overseas Container Line)
Pay via PayCargo
https://paycargo.com/ or https://lynx.yti.com/
YML [Yang Ming Marine Transportation] Customers
Please go to www.emodal.com to make demurrage payments.
Can’t find an import appoinment?
YTI User Guides
Online Resources
Payment Information
YTI now uses PayCargo for all payments previously on Lynx Platform.
Customer Service
First Point of Contact for Trouble Transactions
- Trouble Desk (when driver receives a trouble ticket/congested areas)
Phone: 310-548-8275, 310-548-8279 or 310-548-8262
Email: ytilainbound@yti.com
First Point of Contact for General Inquiries
- Automated Availability – YTI Lynx
Go to lynx.yti.com - Inbound Department – Availability, Demurrage
Phone: 310-548-8296
Email: ytilainbound@yti.com - Outbound Department – Bookings, Vessel Close Out
Phone: 310-548-8252
Email: ytilaoutbound@yti.com - Yard Department – Empties, CBP Exam Scheduling
Phone: 310-548-8209
Email: ytilayardocu@yti.com - Rail/M&R Department – Rail Issues, Incident/Damage Reports
Phone: 310-548-8206
Email: railmnrocu@yti.com
1st Shift Mamagement Escalation Points of Contact
- Tammy Duncan, Customer Service Manager
Office: 310-548-8240 | Cell: 310-261-3732
Email: tduncan@yti.com - Suzanne Contreras, Customer Service Manager
Office: 310-548-8210 | Cell: 310-982-0676
Email: scontreras@yti.com
2nd Shift Mamagement Escalation Points of Contact
- Teresse English, Yard/Gate Manager
Cell: 310-548-8240
Email: tenglish@yti.com - Dennis Tousseau, Yard/Gate Manager
Cell: 424-536-0207
Email: dtousseau@yti.com
Director of Communications
- Fran Ohlheiser
Office 310-548-8229 | Cell: 562-577-2732
Email: fohlheiser@yti.com
YTI Lynx FAQs
REGISTRATION
- How do I access YTI Lynx?
Go to lynx.yti.com - How do I register for YTI Lynx?
On the YTI Lynx login page, go to the bottom of the page and select “YTI – Port of Los Angeles” under “Register for.” - Does the password need to have a specific number of characters?
The password must contain 7 or more characters and consist of two series of letters and numbers separated by a symbol.
Example: test.123 - My organization is not listed in the registration drop down field.
If your organization is not listed on the registration drop down, please send an email to ytilainbound@yti.com. - Are there any system requirements to run the YTI Lynx application?
We recommend using Internet Explorer, Google Chrome or Firefox.
GENERAL
- My account is locked out, how do I resolve this?
Go to the YTI Lynx login page and click on “Forgot your password?” This will reset your password and email you a temporary password to use. - Can I inquire on more than one import container at a time?
You can copy and paste up to 100 import containers. The more containers you lookup, the longer it will take to load the results. - Can I search for more than one B/L at a time?
No, a B/L must be checked one at a time. - How often is YTI Lynx data updated?
YTI Lynx offers real-time information and is continually updated. - How long is data retained in YTI Lynx?
Data is viewable for 90 days. - If an employee leaves my company, how do I have them removed as a registered user?
An email can be sent to tduncan@yti.com to remove employees that are no longer with the company.
YTI East FAQs
- What is YTI East yard used for?
YTI East is used for chassis and empty storage for our drayage community. - Who can use YTI East?
All drayage community members performing transactions at YTI that need a chassis or empty transaction. - Where is YTI East yard located?
YTI East is located directly outside YTI front gate entrance and maps are available at our front gate or trouble area. A map is also available on the Terminal page. - Are drivers required to go through Roadability twice?
No, drivers only need to go through Roadability once during their terminal visit. - If a driver picks up a chassis and goes through Roadability, is there a bypass lane at main gate to get into main facility?
Yes, the express lane to re-enter the main terminal is Lane 1 on the far right when entering the main gate complex. - If a driver goes through Roadability at YTI East, does he get to bypass the main yard Roadability?
- Yes, a driver receives a Roadability pass at YTI East, which they will then place on their driver side dashboard to assist our security team in directing them to the express lane. The express lane for those with a Roadability pass from YTI East is Lane 6 on the left side of Roadability.
- Can a driver go directly to YTI East if they know what size chassis is needed?
Yes, they need to proceed to the pedestal to request a pick-up transaction. - If a driver does not know what size chassis they need, can they still go directly to the main facility?
Yes, drivers can go directly to the main facility to start the transaction before picking up a chassis. - What should a driver do if their ticket advises to proceed to YTI East and they have their own chassis?
If a driver with their own chassis is given a ticket with a yard spot that starts with YE, the driver should not exit the facility and go to YTI EAST. They must go straight to the flip line clerk who will then direct the driver to a spot in our main yard to get serviced. - Is YTI East a separate transaction?
No, all visit transactions are recorded at the pedestal at the main gate. - Do terminal reported visit times include activity at YTI East yard?
Yes, all visit time (queue time and terminal time) are reported daily on the Terminal page. - Do drivers have to drop a chassis in the YTI East yard or in the main yard?
Drivers are requested to not drop a chassis in the main YTI yard unless directed to do so by the YTI team. - Will there be enhancements for YTI East in the near future?
Yes, Yusen Terminals LLC will install a gate infrastructure at YTI East to allow more transactions to be completed without visiting the main gate pedestal.