Yusen Terminals is excited to announce the introduction of new RTG technology, which will enhance our import delivery process. This upgrade will improve efficiency and create a safer environment for our clerks working in the import delivery area. This technology is already widely used at many LA/LB port complex terminals.

What is changing?

• Our RTGs are now equipped with RFID readers and new in-cab screens for our drivers. The RFID readers allow us to identify the trucking customer under the crane and identify your container, similar to our In-Gates when trucks arrive at the terminal.
• The in-cab screen will display the container pile and highlight the delivery container for each truck. It is critical that the RFID on the truck is functioning in good order and matches the trucking company in our terminal operating system. A non-functioning or “bad” RFID tag will cause delays for your driver; essentially the machine will not be able to detect the truck is there.
• With this new technology, our Yard Clerks will no longer manually review the Gate Ticket and chalk the tires/chassis with container location info before delivering the container. As long as the truck is in the right pile location, the RTG operator will locate the container and perform the delivery when the crane gantries into position.
• For our trucking customers this change should be minor. Upon arrival at Yusen Terminals, the driver will continue to be processed at our In-Gate and will be issued a gate Routing Ticket with the yard location for your container. Drivers will continue to proceed to the designated delivery location, adhering to directions for queueing from Clerks and Security personnel in the area.
• Once in the correct yard position/location, the driver will simply wait for the RTG operator to gantry to your location and perform the delivery of the container. Without exiting the vehicle, the driver needs to verify the correct container was delivered before proceeding to the out-gate. If a wrong container was delivered the driver can either notify a YTI clerk or report the matter to the Trouble Resolution immediately, and they will assist with resolving the issue as quickly and safely as possible.
• YTI Clerks will continue to work and be stationed throughout the container yard to support OTR Customers. If the driver has a question or problem that requires assistance while at the terminal, they can get support at Trouble Resolution.

Timeline

• April 14th – Kickoff Pilot of the new system on 1-2 RTGs only for the first two weeks.
• May – The full rollout of new technology will be expanded to all RTGs throughout May, with all RTGs transitioned and using this new technology by June 1st.

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Should you need to contact us, here are our Customer Service Team contacts by department.